Inside Sales
A rapidly growing international manufacturer of windows, rooflights, blackout and mosquito net systems for motorhomes and caravans. Horrex is now over 35 years old and has a good market position in Europe, Asia, Oceania and North America. Our markets (motorhomes, caravans, vans) are very dynamic and offer great prospects for the future. We supply leading OEMs, converters, wholesalers and dealers in 32 countries worldwide.
We are located in Vlaardingen, the Netherlands. We also have branches in the United States, United Kingdom and China. For our location in Vlaardingen we are looking for an enthusiastic Inside Sales employee.
Vacancy text
We are looking for...
A relationship manager who will work with the Account Manager and Sales Director to provide excellent service to our customers but also to retain new customers.
We offer...
A culture where you have and receive high responsibility as a Horrex employee. We require an independent approach to your tasks, even when you are in unfamiliar territory. You always take the initiative. You never discuss problems but possible solutions.
In addition, we offer you a pleasant working environment with a familiar atmosphere. You are there for us and we are there for you. You have access to an advanced ERP system (Isah), excellent IT tools and a spacious, quiet workplace.
You ...
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Communicates both internally and externally in an unambiguous, clear manner and checks that your message has been understood.
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Are accurate and understand that details are important where you can distinguish between main and secondary issues.
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Think in possibilities and not in problems. You indicate both internally and externally how things can be done.
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You are proactive and constantly take the initiative. You always automatically ask yourself how the management of Horrex will reason. You then anticipate this.
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You realize the dynamics of a company operating in a demanding market and you act accordingly.
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Masters the Dutch and English language well. A good command of, for example, French and/or German is an advantage.
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Have a completed commercial MBO, HBO or university education.
What you will do
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In cooperation with the Account Manager, you ensure periodic and systematic contact with the customers for the highest possible quality input for the sales forecast. You then process this in the systems.
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In cooperation with the Account Manager you are in contact with the customer to make a good analysis of claims, determine the corrective actions as well as processing and recording the claims in the systems.
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In cooperation with the Account Manager you will make offers and monitor the progress and follow-up.
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You will provide input for the various commercial reports. You will analyze the sales reports (quality, customers, product groups, regions, etc.) and initiate the appropriate actions together with the Account Manager.
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You process the incoming sales orders in the ERP system.
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You manage the manuals/datasheets and other product information sources.
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You manage the incoming mail and phone.
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You conduct research on potential new markets, opportunities and use this to try to gain new customers.
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You analyze the market and report where necessary to management or the Account Manager.
Contact
Have you become enthusiastic and do you fancy this challenge? Then send your CV + motivation!